Imposter fraud is on the rise, and it’s becoming a real problem in today’s society. Imposter fraud is when someone deliberately misrepresents themselves to gain trust, respect, or other benefits. They might pretend to have a certain degree or certification, exaggerate their work experience, or claim to have special skills or abilities. The goal is to fool people into thinking they are someone or something they are not. It’s a form of deception, and it’s unethical. Unfortunately, our economic status has created demand, and opportunity and technology have made engaging in it easier than ever.
You might be surprised by how common imposter fraud is. We’re not just talking about con artists and grifters. Imposter fraud can happen in many industries, including healthcare, leadership, legal, financial, construction, education, and cybersecurity. Here are a few examples to illustrate the point:
- – A person pretending to be a licensed medical professional, such as a doctor or nurse, provides medical care without the proper qualifications.
- – A person pretending to be an expert in a certain field, such as leadership or technology and providing advice or services to clients without having the proper qualifications or experience.
- – A person pretending to be a veteran or military service member to receive benefits or gain other advantages.
- – A person pretending to be a lawyer or other legal professional to provide legal services without having the proper qualifications or license.
- – A person pretending to be a certified public accountant (CPA) to provide accounting services without having the proper qualifications or license.
- – A person pretending to be a contractor or builder to gain work and provide services without having the proper qualifications or license.
- – A person pretending to be a “certified” coach but has no demonstrable background in the topic they are coaching.
Here is the scary part. Sometimes, due to the Dunning-Kruger Effect, the person engaged in imposter fraud may not truly know that they are engaged in imposter fraud because they do not fully understand that they are unqualified to make such claims. This is where it can get dangerous.
Imposter fraud can have serious consequences for both the individuals committing it and the organizations and communities they are impacting. For example, in organizations, imposter fraud can lead to mismanagement of resources, damage to morale and reputation, and legal consequences. In communities, imposter fraud can erode trust and make it more difficult for legitimate businesses in the industry to be trusted again. Ultimately, this only damages the community.
The role of technology in imposter fraud cannot be overstated. With the advancement of technology, it has become easier for imposters to create fake credentials or impersonate expertise online. It’s important to be cautious of online profiles and verify the authenticity of credentials and qualifications.
Detecting or identifying imposters can be challenging, but it is possible. To detect imposter fraud, it’s important to be skeptical and verify that they have credentials. Do some research on the person, and ask for proof of qualifications. Remember, there is a reason why legitimate professionals often hang certificates on the walls. It is usually not about showing off – it is showing you the proof.
Interestingly, the method for detecting imposter fraud is also how you can protect yourself from it. Check references, testimonials, licenses, degrees, or certifications. Ask for proof (if it is not hanging on the wall), avoid high-pressure sales tactics, protect personal information initially, and report any suspicious activities.
Imposters in Leadership
Now, let’s talk about the leadership development industry. Unfortunately, this industry is not immune to imposter fraud. In fact, it’s often a prime target. The reasons are simple: leadership development is big business, leadership is a popular buzzword, and the leadership industry is unregulated, so who is to stop someone from hanging a shingle and calling themselves a leadership expert? Moreover, professionals are willing to put up serious cash for legitimate professional training from experts in the field. So, it’s not surprising that some fraudsters see it as an opportunity to make a quick buck by pretending to be experts.
The problem is these imposters often do not have the qualifications, experience, or expertise they claim to have. As a result, they are not likely to be able to deliver the promised results. The ultimate outcome is a failed program, failed outcomes, a tarnished industry, and a client or student left feeling misled and cheated. That is not good for anyone. I call it “The Novice Factor.”
To protect yourself from imposter fraud in just about any context, but especially in the leadership development industry, it’s important to do your research. Look for credible sources of information, such as independent reviews, testimonials, or professional associations. Choose practitioners (leaderologists) that are educated in leadership specifically (check the degree for the word “leadership”). Beware of “social proof” and be weary of the “coaches.” Be wary of high-pressure sales tactics, unrealistic promises, or too-good-to-be-true deals. Look for red flags, such as credentials from fly-by-night schools, short program (weekend) certificates, fabricated testimonials (bots), or a lack of transparency.
Imposter fraud is a growing concern, and the leadership development industry is no exception. It’s essential to be aware of the potential dangers and to take steps to protect yourself from imposter fraud in all aspects of our lives. Money is tight, so it’s best to ensure it is not donated to a fraudster. By being vigilant, skeptical, and cautious when dealing with individuals claiming to have special knowledge or qualifications, you can protect yourself from imposter fraud. Remember, leadership is not something that is learned overnight. Do your research, trust your instincts, and be careful.